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FAQ

What are you doing through SupportTN?

The mission of SupportTN is to provide assistance for small businesses and organizations that have been adversely impacted by COVID-19 through free musical performance fundraisers in their spaces.

How long will SupportTN run?

The initial performance and production campaign will run from November 2020 - March, 2021. 

Does my business qualify? 

Businesses from all sectors are encouraged to apply. All applications will be reviewed on a case-by-case basis. Some of the factors we consider are: Financial Need, Venue Size, Space Availability, Location, Industry, Scheduling, and Immediate Impact.

What is the timeline for a SupportTN event?

Requests must be made at least 2 weeks in advance. A member of our team will be in touch within 2 business days. 


 

What does it look like? 

A special musical fundraising event featuring one or more 40-minute performance sets by SupportTN musicians. Per industry government guidelines, events may include in-person and/or livestreamed elements. 

In-person events can be customized based on the type of business. For example: an after-hours exclusive performance and sale shopping experience for retail stores.

What does the donation platform look like?

Payment will consist of in-person cash and online donations (open for 24 hours post-event).

Following the closing of online donations, the following payment structure will be used alongside the following deductions: a 2.5% processing fee by Satellite Collective, GiveLively processing fees (up to 3.5% based on donor payment method), and any cartage/transportation expenses incurred by musicians:

 For-Profit

Non-profit

  • 100% of all proceeds to non-profit. 

Businesses can expect an initial check payment via mail postmarked 7 business days after the event or delivered in person. A final check will also be issued at the conclusion of the SupportTN campaign if there is any outstanding balance.

How does my business market the event? 

In partnering for a SupportTN, businesses are expected to market the event to their customers; creative and intentional marketing this is critical for the success of each event. We are happy to provide marketing templates and language if needed.

What are your health precautions for COVID?

You can view our full health guidelines here.

Why are you doing this?

This is our way of giving back during a time when so many are suffering. We envision a world in which the arts and community are inseparable. Through SupportTN, we hope to revitalize both the small businesses which form the backbone of our communities as well as the performing arts.

If you have any additional questions, send us an email.

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